Privacy Policy

Introduction

Strong Landscaping LLC ("Strong Landscaping," "we," "us," or "our") respects your privacy. We are a landscaping, design, and outdoor living company based in Houston, Texas, serving Houston and the surrounding communities. This Privacy Policy describes how we collect, use, share, and protect information when you visit https://stronglandscaping.com (the "Site"), request a quote, or otherwise communicate with us.

By using the Site or submitting information to us, you agree to the practices described in this policy. This policy is written for the State of Texas and is governed by Texas law. If you do not agree with this policy, please do not use the Site or submit information through it. Please also review our Terms of Use, which govern your use of the Site.

Information We Collect

Information You Provide to Us

When you fill out our quote request form, call us, email us, or otherwise contact us, we collect the information you choose to give us. This may include:

• Your name;
• Your email address;
• Your phone number;
• The services you are interested in and your budget range;
• Details about your property and project that you share with us;
• How you heard about us and your preferred method of contact (phone call, text message, or email); and
• Any other information you include in your message.

You do not have to give us this information, but we need certain details in order to respond to your request and prepare a quote.

Information Collected Automatically

When you visit the Site, our hosting and form providers may automatically collect limited technical information, such as your IP address, browser type, device type, referring pages, and the dates and times of your visits. This information helps us keep the Site secure, functioning, and free of spam. Our website fonts are served through Google Fonts, which may receive your IP address when your browser loads those fonts.

Cookies and Similar Technologies

The Site uses a small amount of local browser storage to remember basic preferences, such as your light or dark display setting. We may also use cookies and similar technologies for analytics and marketing as described in the "Cookies and Tracking Technologies" section below.

We do not knowingly collect Social Security numbers, driver's license numbers, financial account numbers, precise geolocation, or other sensitive personal data through the Site. Please do not send us this kind of information through the website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and prepare and deliver quotes;
• Schedule consultations, estimates, and services and communicate with you about your project;
• Provide, maintain, and improve our services and the Site;
• Send you updates, offers, seasonal reminders, and other messages you have agreed to receive;
• Detect, prevent, and address spam, fraud, security issues, and technical problems; and
• Comply with our legal obligations and enforce our Terms of Use.

How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral (targeted) advertising. We share information only in the following limited situations:

• Service providers. We use trusted third parties to operate our business, such as our website host and form provider (Netlify), Google Fonts, and email and communication tools. These providers may process your information only to perform services for us.
• Financing partner. If you choose to apply for financing, you may be directed to our third-party financing partner (Hearth). Any information you submit to them is handled under their own privacy policy.
• Legal and safety. We may disclose information when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If Strong Landscaping is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Cookies are small text files placed on your device. We may use the following categories of cookies and similar technologies:

• Essential. Needed for the Site to function and to remember basic preferences such as your display setting.
• Analytics. We may use analytics tools such as Google Analytics to understand how visitors use the Site so we can improve it. These tools may set cookies and collect usage information such as pages viewed and time on site.
• Marketing. We may use advertising or conversion tools, such as pixels from advertising platforms, to measure the performance of our marketing. If we use them, they may set cookies to help us reach people who have shown interest in our services.

You can control cookies through your browser settings, including deleting or blocking them. Blocking some cookies may affect how the Site works. Where required, we will ask for your consent before setting non-essential cookies.

Communications, Calls, and Text Messages

When you give us your phone number and ask us to contact you, or when you select phone call or text message as your preferred method of contact, you agree that Strong Landscaping and people acting on our behalf may call and send you text messages at that number about your quote, your project, scheduling, and related services.

• Consent to receive marketing calls or texts is not a condition of purchasing any service from us.
• Message and data rates may apply, and message frequency may vary.
• You can opt out of text messages at any time by replying STOP to any message from us. Reply HELP for help. After you reply STOP, we may send one message confirming that you have been unsubscribed.
• You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us. We may still send you non-marketing messages about a project or request you have with us.

We honor federal and Texas rules that govern telephone and text communications, including the Telephone Consumer Protection Act.

Data Retention

We keep your information for as long as needed to respond to your request, provide our services, maintain business and tax records, and meet our legal obligations. When we no longer need your information, we take reasonable steps to delete it or remove information that identifies you.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. Our website is served over a secure (HTTPS) connection. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. You share information with us at your own risk, and you are responsible for keeping any credentials you use in connection with our services confidential.

Your Texas Privacy Rights

Texas residents have certain rights under the Texas Data Privacy and Security Act. Subject to the exceptions and limits in that law, you may have the right to:

• Confirm whether we are processing your personal data and access that data;
• Correct inaccuracies in your personal data;
• Delete personal data you provided or that we obtained about you;
• Obtain a portable copy of the personal data you provided to us; and
• Opt out of the sale of your personal data, targeted advertising, or certain profiling.

As stated above, we do not sell your personal data and do not use it for targeted advertising. To exercise any of these rights, contact us using the details in the "Contact Us" section below. We will respond as required by law. To protect your privacy, we may need to verify your identity before acting on your request, and we may decline requests where an exception applies.

If we deny your request, you may appeal our decision by contacting us at the email address below with the word "Appeal" in your message. If you have concerns about the outcome of your appeal, you may contact the Office of the Texas Attorney General.

Third-Party Links and Services

The Site may contain links to other websites and services, such as our financing partner, Google Maps, and our social media pages. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any site you visit.

Children's Privacy

The Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Do Not Track Signals

Some browsers offer a "Do Not Track" setting. There is no common industry standard for how to respond to these signals, so our Site does not currently respond to them. We will honor recognized universal opt-out preference signals to the extent required by Texas law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last Updated" date above. If we make material changes, we will take reasonable steps to let you know. Your continued use of the Site after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

You can also reach us through our contact page.